Announcements
Subscribe to the board to stay in the know with Webex announcements, community events, feature updat...
281 PostsActivity in Webex Community
Webex Audio and Video Quality degraded
We have over 2,000 staff using Webex to teach classes and in the last couple of days we've noticed a significant increase in complaints about their audio and video quality. Most of them just upgraded to 40.12.3.11 and are now having issues with incr...
Clear Azure AD Integration Error "Request Was Unauthorized"
Introduction This document describes how to clear the message "The request was unauthorized" in the Azure AD integration. Prerequisites Requirements Cisco recommends that you have knowledge of these topics: Webex Control Hub.Exchange of user identit...
Microsoft Teams Room (MTR) platform not available on Cisco Desk
Hello! I have Cisco Desk (Not Pro) with version RoomOS 11.13, I tried to change the Platform to Microsoft Teams, but after checking computability it seems that cisco support most of webex devices except Cisco Desk. Is there anyway or news when cisc...
Webex access failed. Check the configuration and network settings.
I have 2 Cisco 8811 phones that have been migrated to Webex Calling from CUCM. They have been active and working with Webex Calling for several months. No changes have been made in Control Hub and users have been working normally. Now all of a sudden...
Is there a webex space for webex support? If not, looking for help
Hi, I guess I have a nested question... I looked on Webex for a Space that we could ask support questions to - is there such a thing? (I wasn't able to see it in the search). If there is, I'll post my question there too. However, since I'm this f...
Webex Control Hub .Is there any configuration revert function ?
Hi , Good Day. Is there any configuration backup on the Control hub. Something like you can revert the change on the dial-plan , user/agent information , hunt group setting to a previous stage (maybe 2 week ago). This is to avoid there is a misconf...
Resolved! How to get all messages using a bot token
Hi, is there a way to access all messages from a group the bot is part of? i read an earlier answer from community posted april 2022 which said bot could read only messages it is mentioned with. Is this still true? Any other way to get all messages f...
Webex Academy Partner Power-up #53 | Fabrica Intro and Demo
Fabrica is a tool used primarily by Webex SEs to demonstrate what can be done with the Webex API. This is part of a toolkit provided by Webex Calling Center of Excellence, which provides Webex Solutions Engineers, as well as customers and partners, a...
WebEx Calling REST OpenAPI scheme definition (IDL) file
The WebEx REST API developer documentation was generated from an OpenAPI/Swagger definition file. This up-to-date IDL files are necessary to be as accessible as the human documentation, because they can be used to generate client calling code, which ...
Resolved! Flying Emoji from the lower corner of screen
Hi, recently I saw in a webex meeting a very interesting feature. How to get flying emojis from the corner of meeting screen. I have attached an example.
Keyboard on Samsung not working
Hello I am unable to see the message as I am typing into webx. The keyboard works and I can send the information I am unable to actually see the message as I type. My keyboard works on all my other applications like texting.
The "Other" space in Messaging on Webex App
Hello Community! Pictured below is my dilemma. How do users get automatically added to the drop down in the webex app. I thought it was because they had installed the webex app but many of the users in the list do not have the app installed. Some hav...
Cisco 8851 handset display flickering
We are having issues with our 1000+ Cisco 8851 handsets that are on Webex Calling where the line button, call park buttons and softkeys flicker and random times on the screen. The Date, Time, Cloud and Speed Dials stay solid, but the other buttons go...
change theme
Can I create themes with different colors on different devices?ex: desktop for light theme and mobile for dark theme
Resolved! Update Space Classification After Creation
For those who have configured Space Classification in Control Hub. Is there a way to change the Space classification after it has been setup during the creation of the space? I noticed when I go to "edit space information" the window does not give me...
| User | Helpful Count |
|---|---|
| 5 | |
| 2 | |
| 1 | |
| 1 | |
| 1 |
